Last updated: October 2025
At RotherSec Ltd (“RotherSec”, “we”, “our”, or “us”), we are committed to protecting your privacy and ensuring that your personal information is handled securely and lawfully. This policy explains how we collect, use, store and protect your data when you visit our website or communicate with us.
1. Who We Are
RotherSec Ltd provides fire, security and compliance services throughout the UK.
Registered Office: RotherSec, The Wesley Centre, Blyth Road, Rotherham, South Yorkshire, United Kingdom
Telephone: 01709 262006
Email: info@rothersec.co.uk
RotherSec Ltd is the Data Controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect and process the following types of personal information:
- Information you provide directly – such as your name, company name, email address, phone number, and any other details submitted via our contact forms, email enquiries or telephone calls.
- Technical information – including IP address, browser type, operating system, and information about how you use our website (via analytics tools).
- Communications data – such as records of correspondence, enquiries and customer service interactions.
We do not collect sensitive personal data through this website.
3. How We Use Your Information
We use your personal information to:
- Respond to enquiries, quotations and service requests;
- Manage client relationships and deliver contracted services;
- Improve our website, products and customer experience;
- Send important updates, safety notices or service communications;
- Comply with legal and regulatory obligations.
We only process your personal data where we have a lawful basis to do so (e.g. consent, contractual necessity, or legitimate interest).
4. How We Store and Protect Your Data
Your data is stored securely on protected systems and devices.
We use appropriate technical and organisational measures to prevent unauthorised access, loss or misuse of your information.
If we use third-party systems (such as a CRM or cloud service provider), we ensure they are GDPR-compliant and store data within the UK or EEA where possible.
5. Sharing Your Information
We do not sell, rent or trade personal information.
We may share data with trusted service providers who assist in operating our business — for example, IT support, hosting, or monitoring centres — but only where necessary and under strict confidentiality agreements.
We may also disclose data if required to do so by law or regulatory authority.
6. How Long We Keep Your Data
We retain personal data only for as long as necessary to fulfil the purpose it was collected for, or as required by law or regulation.
Contact form enquiries are typically retained for up to 12 months, unless they lead to a service relationship.
7. Your Data Rights
Under the UK GDPR, you have the right to:
- Access a copy of your personal data;
- Request correction or deletion of your data;
- Restrict or object to processing;
- Withdraw consent (where applicable);
- Lodge a complaint with the Information Commissioner’s Office (ICO).
To exercise your rights, contact us at info@rothersec.co.uk.
More information is available at www.ico.org.uk.
8. Cookies
What Are Cookies?
Cookies are small files placed on your device that help improve your browsing experience and allow us to analyse how our website is used.
Types of Cookies We Use
- Essential cookies: Necessary for site functionality and security.
- Analytics cookies: Help us understand visitor behaviour to improve our website (e.g. Google Analytics).
- Preference cookies: Remember your site preferences and settings.
Managing Cookies
You can control or delete cookies at any time through your browser settings.
Most browsers allow you to refuse cookies or to be alerted when cookies are being set.
By continuing to use our website, you consent to the use of cookies as described in this policy.
9. External Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these websites.
10. Changes to This Policy
We may update this Privacy & Cookie Policy from time to time.
Any updates will be posted on this page with a revised “last updated” date.
11. Contact Us
For any questions about this policy or how we handle your data, please contact:
RotherSec Ltd
Email: info@rothersec.co.uk
Telephone: 01709 262006
Address: RotherSec, The Wesley Centre, Blyth Road, Rotherham, South Yorkshire, United Kingdom